Blog
06
04
2020

FAQs Strand Fitness – We are Open

By Donna Hartley 0

FAQs Strand Fitness

STATEMENT #3

We are Open!

Date: Monday, 1st June 2020

To: All Past, Present and Future Members

From: Strand Fitness Group Management

Subject: Statement No 3 – COVID-19

Dear Strand Fitness Group Community,

Thanks to so many of you for your words of encouragement and support over the last couple of months. As you all know we are a locally run family business and we, like many other local businesses, are embracing this early easing of restrictions and as of midday today we have re-opened all of our facilities. We are now looking forward to Friday the 5th of June when further restrictions ease to allow more than 20 people within the facility. Hopefully, this will enable us to offer Group Fitness and creche. We want to ensure that we are adhering to COVID 19 Safe Restrictions. We thought it would be useful to provide you with a list of Frequently Asked Questions below;

FAQs Strand Fitness – What COVID Safe Plans are in place?

WHAT WE AS A BUSINESS ARE DOING:

  • Increased Hospital grade disinfectant spray bottles and a paper towel around the gym floor
  • Supply of hand sanitiser throughout the gym and at reception and appropriate Hygiene stations
  • Removal of ALL communal Yoga/stretch mats (please supply your own personal mat if required)
  • Increased equipment cleaning (weights, machines, cardio & any other equipment) – warm soapy water followed by a disinfectant
  • No towel, No train policy– staff will be requesting to see your towel upon arrival
  • Locker keys – we will no longer be supplying locker keys
  • Water bubblers will no longer be available – please bring own water
  • We will be vigilant in disinfecting ALL shared incidental equipment such as, but not limited to:
      • Pens
      • Eftpos machines
      • Clipboards
      • Rails
      • Door handles
      • Lift buttons
      • Tablets/iPads

WHAT YOU CAN DO:

  • Complete waiver upon entry
  • Be sure to pre-book any session
  • Bring a towel and use it on ALL equipment
  • Use the supplied disinfectant spray bottle supplied and wipe both PRIOR and POST equipment use such as but not limited to:
      • Dumbbells
      • Barbells
      • Cable machine and accessories
      • Cardio equipment
      • Pull-up bars/rig
      • Kettlebells
      • Wall balls
  • Do not share water bottle, stretch mats and/or towels with any other participant
  • Do not use the showers.
  • Carry hand sanitiser (where possible) and use to ensure your hands are thoroughly cleaned.
  • Cover your coughs and sneezes, and ensure you wash your hands afterwards.
  • Follow all directions and medical recommendations, as advised by the Federal and State Governments, to contain the spread of the virus.
  • Follow entry and exit requirements
  • Adhere to 1.5m social distancing requirements
  • If you are feeling unwell (fever, cough, sore throat, shortness of breath), please cancel your booking.
  • If you have been overseas in the last 14 days or had contact with someone infected with Corona Virus, please cancel your booking.
  • Let us know if you have concerns about any other member/participants showing symptoms of being ill
  • Please be courteous and patient with all staff and fellow patrons in these forever changes times.

FAQs Strand Fitness – Now the Gym is open, how do I have to reactivate my membership?

 

 

Your membership will automatically be reactivated and you can enjoy getting back into a training routine you just have to book. So we can monitor that the patronage numbers stay within the latest Government Guidelines it is mandatory that all Gym and CrossFit sessions be booked in advanced You can book your sessions here: https://www.strandfitness.com.au/gym-bookings/

FAQs Strand Fitness – I had a paid in full membership, will I lose my unused months?

  • No, any prepaid unused time will be credited to you once we reopen.

When will there be group classes?

  • We are currently offering outdoor CrossFit sessions throughout the week right now!
  • We are working on Group Fitness timetable to launch once we have approval from Government Health authorities (hopefully in the next few days)
  • There will be notification of these classes once approved
  • Also, a booking system for classes will be put in place to adhere to social distancing requirements

When can I use Creche?

  • A creche will be available as soon as Government Health Authorities approve the submitted COVID Safe Plan for the Fitness industry
  • There will also be a requirement to book creche sessions once Creche becomes available

When will there be more than 20 people allowed?

  • A COVID Safe Plan for the Fitness industry submitted to Government Health Authorities for approval to allow more than 20 people within larger venues. Once this submission has been approved we will be able to have more people in designated areas/rooms e.g. Group Fitness room, Yoga room, cardio zone, Dungeon and so on
  • We will update as soon as this is available and change our booking system accordingly

We at Strand Fitness understand that some of you may wish to extend your current suspensions until the Stage three easing of restrictions. You can elect to suspend your membership by following this link: https://www.strandfitness.com.au/membership-suspension/ 

Please check your emails and follow us on social media as we will be busy planning the biggest welcome home party ever!

We love and appreciate every one of you. #weareback

See you at the gym…soon!

Yours in health

Strand Fitness Group Management

 

STATEMENT ENDS

author: Donna Hartley